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According to Kyndryl Study: AI Pays Off, but 98 Percent of Executives Would Reshape Their Strategy

A Kyndryl survey shows that while AI investments are yielding positive returns for 64 percent of firms, 98 percent of business leaders would fundamentally reshape their adoption strategy.

This article was AI-generated and published automatically. Context, labelling and all sources at the end of the article.

(KI-generiertes Symbolbild: Gemini / AI Connect)

The shift from experimental proofs of concept to commercially viable deployments is accelerating across global enterprises. According to the IT services provider Kyndryl in its Global & European Readiness Report 2026, 64 percent of surveyed organizations worldwide now report positive returns from their investments in artificial intelligence and machine learning. In Europe, this share reaches 65 percent. Compared to the previous year, these numbers represent an increase of 10 to 12 percentage points, highlighting growing operational maturity.

At the same time, the survey of 3,700 executives across 21 countries reveals profound strategic regret. A striking 98 percent of senior leaders stated that, in hindsight, they would take a fundamentally different approach to their AI adoption strategy. Furthermore, almost half of the participating companies were forced to drastically revise their AI roadmaps over the past twelve months. Hasty rollouts, siloed deployments, and inadequate architectural foundations have caused costly course corrections across multiple industries.

A primary bottleneck behind these strategic pivots lies in legacy corporate technology. Fully 66 percent of enterprise leaders acknowledged that their core IT infrastructure requires comprehensive modernization before AI solutions can be deployed sustainably. Many organizations deployed advanced models onto outdated systems without first addressing complex data pipelines and storage architectures. This misalignment created integration friction, slowing deployment timelines and inflating operational costs.

The operational challenge is equally acute in cybersecurity. The proportion of companies that feel adequately equipped to defend against AI-driven cyber attacks dropped to just 25 percent. This marks a sharp decline of 11 percentage points compared to 2025. While external threat actors increasingly leverage automated machine learning tools to probe corporate vulnerabilities, internal security postures have struggled to keep pace with the rapid operational spread of new tools.

Despite these obstacles, businesses are not retreating to testing labs. Globally, 84 percent of surveyed organizations have progressed beyond isolated pilot phases and now run operational workloads in production environments. Across the nine European core markets examined in the report, commercial pressures continue to mount. Companies must now demonstrate that their deployments deliver measurable balance-sheet value, operational efficiency, and durable competitive advantage.

Kyndryl's findings demonstrate that corporate AI success hinges far more on organizational resilience and foundational IT health than on access to raw algorithmic power. The era of uncontrolled experimentation is giving way to disciplined consolidation, placing governance and threat management at the forefront. Organizations that address infrastructure debt and reinforce defensive capabilities will solidify their competitive positioning, while those neglecting the basics face escalating operational vulnerabilities.

What this means for you

For IT decision-makers, the findings confirm that the era of isolated technology experimentation is over and infrastructure modernization must take precedence. Successfully scaling enterprise systems requires upgrading legacy systems and aligning defensive postures against algorithmic threats. Without resolving underlying technical debt, high return expectations risk being derailed by interface bottlenecks and operational vulnerabilities.

Perspectives

Coverage: 1× EU · 1× Other

One story, several angles: how each source frames the topic, each with a verbatim quote.

  • bankinformation.deEU

    The source focuses on companies feeling overwhelmed by growing cyber risks and IT modernization challenges despite seeing positive balance sheet returns from AI.

    Original quote

    „Der Einsatz Künstlicher Intelligenz (KI) schlägt sich einer Studie zufolge zunehmend positiv in den Bilanzen der Unternehmen nieder.“

    bankinformation.de
  • moneycab.comOther

    The source highlights the contradiction that while AI investments are increasingly paying off, almost all executives would nevertheless implement their AI strategy differently in retrospect.

    Original quote

    „Dennoch würden 98 Prozent die Umsetzung ihrer KI-Strategie rückblickend anders angehen, wenn sie die Gelegenheit dazu hätten.“

    moneycab.com

Source classification is maintained editorially (political spectrum only where consensus is broad; vendor communication is PR, not journalism). Unlabelled sources are unclassified: we do not guess.

Evidence

Solidly sourced
61/100
  • A total of 98 percent of executives would fundamentally change their AI adoption strategy in retrospect, while nearly half had to drastically revise their roadmap over the past year.

    single source
  • Two-thirds of organizations (66 percent) require comprehensive modernization of their core IT infrastructure to support AI, even as 84 percent have moved past the pilot phase.

    single source
  • Only 25 percent of companies feel adequately prepared to counter AI-driven cyber threats, reflecting an 11 percentage point drop compared to 2025.

    verified

The evidence score is computed, not hand-set: from confidence, the number of sources and the share of verified statements.

Source & transparency

As of: November 12, 2026

AI-generatedAI-generated: produced automatically from vetted sources with technical quality checks (source, quote and figure verification); no human sign-off of each item before publication

Sources
2
Verified statements
1 / 3
Evidence score
61Solidly sourced

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